24/7 Emergency Service
Our Commitment to You
If you are the victim of a loss covered by your insurance policy or find yourself in an emergency situation, we are available 24 hours a day, 7 days a week.
We are committed to giving you all the support you should expect from your insurer!
What Information do we Need?
We can start the claims process with basic information. You can call us directly from the scene of the incident and provide us with the following:
- The date of the incident
- The location and a description of the accident or incident
- The number of injured, if any
- Whether or not you have informed the police
Our claims specialists will help you determine the additional information we require.
Two Ways to File a Claim
Depending on the urgency of the situation or your personal preference:
Track The Progress of Your Claim
File your claim as soon as possible and track its progress in our Claim Centre.