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Claim Centre

Use this section to:

  • Find out what to do,
    with our step-by-step guides
  • Learn about
    your coverages
  • Find answers
    to your questions

Select an incident

Car or recreational vehicle


  • Water damage

    Your home was damaged by water (e.g., burst pipe, leaking water heater, sewer backup).

  • Theft

    Property was stolen from your home or while temporarily elsewhere (e.g., inside your vehicle).

  • Vandalism

    The interior or exterior of your home was vandalized.

  • Fire and smoke

    Your home was damaged by fire.

  • Incident involving your civil liability

    You accidentally injured someone or damaged their property (e.g., a neighbour was injured in your home).

  • Natural disaster

    Your home was damaged by a weather event (e.g., wind, hail, lightning).

  • Other incident

    Your personal property was accidentally damaged.


Has a loss affected your business?

Contact one of our claims advisors (Have your insurance policy number on hand)

Our commitment

We know how stressful an accident or a loss can be. You can count on us to address your concerns quickly and guide you through the claims process. We are committed to giving you all the support you should expect from your insurer!

The clauses and terms of the described coverage are set out in the insurance policy. Some conditions and exclusions apply.


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File a Claim 1-866-776-8343

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