Online services
Your insurance file at your fingertips
Manage your auto or home insurance anytime and anywhere!
View your policy, make changes or file a claim – it’s easy with The Personal’s Online Services. Want to protect the environment too? You can cut down on paper by signing up for OneFile!
Need a receipt for your tax return?
Log on to Online Services, click Documents to download your home or auto insurance policy then print your invoice, notice of credit card payment or your preauthorized payment agreement. You can use any of these documents as an official receipt for your tax return.
If you have questions about the types of expenses you can deduct on your tax return, visit Canada Revenue Agency.
Advantages of Online Services
Online Services allows you to manage your existing insurance policy without always having to call an agent. It only takes a few minutes to estimate an insurance premium, register a new vehicle, file a claim and much more!
Try our shopping tool for your next car!
Looking for a new vehicle and need help deciding between models? Our online shopping tool is a fast and easy way to get quotes for up to 5 different vehicles!
Store a vehicle
Want to notify us that you’ll be storing your car? It’s easy. No need to call us, simply use our Online Services and you’ll be done in only a few minutes!
View and download your insurance documents and go paper-free!
Signing up for OneFile through the Online Services makes managing your home and auto insurance policy even easier. You can access and view your account details and download copies of your documents to any personal computer or device.1
File an insurance claim
Need to report an accident or damage to your home or vehicle? You can use our convenient Online Services to file a claim yourself, day or night.
Click. Check. Done.
Access your insurance file from your computer, tablet or smartphone and complete a variety of transactions in a secure environment. It’s fast, simple and convenient.
Our Online Services at your fingertips, when, where and how you want.
Update your insurance file in a few clicks using the Online Services
Thanks to the Online Services, access your insurance file in a few clicks and whenever it suits you to add a driver, change your address or add or replace a vehicle.
Discover The Personal app
You can now make your life even easier by accessing your Online Services in our mobile app.
View and manage your insurance policies or file a claim—anytime, anywhere! You can also use the app to access AlertTM and Ajusto®. Get the most out of your exclusive advantages today!
Already insured with The Personal? Download the app!
Certain conditions, exclusions and limitations may apply.
TM Alert is a trademark of Desjardins General Insurance Group Inc., used under licence.
Ajusto is underwritten by The Personal.
® Ajusto is a registered trademark of Desjardins General Insurance Inc. used with permission by The Personal.
Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play and Google Play logo are trademarks of Google LLC.
- We’ll still send you your Motor Vehicle Liability Insurance Card by mail, because you must have it with you at all times when you drive.