Online services

Your insurance file at your fingertips. Online services. Click. Check. Done.

Manage your auto or home insurance anytime and anywhere!
View your policy, make changes or file a claim it’s easy with The Personal’s Online Services. Want to protect the environment too? You can cut down on paper by signing up for OneFile!

I’m using Online Services for the first time

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I’ve used Online Services before

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Advantages of Online Services

Online Services allows you to manage your existing insurance policy without always having to call an agent. It only takes a few minutes to estimate an insurance premium, register a new vehicle, file a claim and much more!

Try our shopping tool for your next car!

Looking for a new vehicle and need help deciding between models? Our online simulation tool is a fast and easy way to get quotes for up to 5 different vehicles!

Store a vehicle

Want to notify us that you’ll be storing your car? It’s easy. No need to call us, simply use our Online Services and you’ll be done in only a few minutes!

View and download your insurance documents and go paper-free!

Signing up for OneFile makes managing your home and auto insurance policy even easier. You can access and view your account details and download copies of your documents to any personal computer or device.1

Change your address

Moving? It only takes a few clicks for you to update your address in your account. Another way our online tools are making your life simpler.

File an insurance claim

Need to report an accident or damage to your home or vehicle? You can use our convenient Online Services to file a claim yourself, day or night.

Click. Check. Done.

Access your insurance file from your computer, tablet or smartphone and complete a variety of transactions in a secure environment. It’s fast, simple and convenient.

Our online tools at your fingertips, when, where and how you want.

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There’s a lot more you can do using the Online Services

From adding a vehicle or driver to viewing and editing your payment information, and everything in between, our Online Services are designed to save you time and make it easy to manage your account. You can also contact us, we’ll be happy to answer any question you might have!

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You can complete some online transactions without even logging on:

Discover The Personal app

You can now make your life even easier by accessing your Online Services in our mobile app.

View and manage your insurance policies or file a claim—anytime, anywhere! You can also use the app to access Alert and Ajusto®. Get the most out of your exclusive advantages today!

Learn more

Already insured with The Personal? Download the app!

Download on the App Store
Get it on Google Play
Works on Apple Watch with an iPhone

Certain conditions, exclusions and limitations may apply.

Ajusto is underwritten by The Personal.

® Ajusto is a registered trademark of Desjardins General Insurance Inc. used with permission by The Personal.

Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and Android are trademarks of Google inc.

  1. We’ll still send you your Motor Vehicle Liability Insurance Card by mail, because you must have it with you at all times when you drive.