Ground water damage and sewer back-up
Home insurance that works for you
Do you have enough coverage for ground water damage?
Protection against Ground water damage and sewer back-up (excluding flood caused by the overflow of a body of water) (found in Endorsement 16c) is one of the most important types of home insurance coverage you can get. Do you know what’s down in the basement and how much it’s worth? And would you have enough coverage in the event of water damage?
Replacement cost
- Do you have a finished basement?
If your basement is fully furnished and decorated, you want enough insurance to cover all the contents if water damage occurs. - Do you have new furniture, a home theatre, tools or other valuable items? Take the time to estimate and inventory the value of your belongings.
Renovation costs
How much would it cost to repair your basement? On top of materials (e.g., flooring), remember to think about drying, disinfecting, cleaning and renovations.
Do you need additional coverage for ground water damage?
Contact one of our agents at any time to talk about additional insurance coverage.
What causes water damage in basements?
- Sump pumps can break and the water in retention tanks can overflow, damaging items in basements
- Heavy rain can cause municipal sewers to overflow, which could then cause water to back up through toilets, showers, washing machines or floor drains
- Heavy rain can cause ground water build-up that seeps in through basement windows
- Tree roots can grow into and clog foundation drains, causing water to seep into basements through the foundation
How to prevent water damage
- Direct gutter runoff away from the house
- Make sure the ground around your house slopes away so that water doesn’t accumulate
- Repair any cracks in the foundation
- Make sure the plumbing system in your basement includes:
- At least one fully functional backwater valve
- A water discharge pump connected to a retention tank
Other water damage prevention tips
Prevent water damage and save on your home insurance! Learn more about our water damage prevention discounts.
Protect your home with Alert
Help keep your home safe with the AlertTM program, which includes the DIY home security system by Roost®. And save up to 10% on your home insurance when you also subscribe to Roost's monitoring service.
Learn more
Learn more about water damage and how you can prevent it in Weathering Change.
For more information on how to protect your home, talk to one of our prevention advisors at By phone:1-800-463-6416.
Also ask about our flood insurance coverage.
Take advantage of our water damage coverages and prevention advice for complete peace of mind with our water damage solutions.
See how you can save!
The text on this page is for information only and does not constitute or replace advice provided by experts. All inspections should be conducted safely and, if required, by skilled professionals.
The Personal assumes no liability in connection with the use of this information.
AlertTM is a trademark of Desjardins General Insurance Group Inc., used under licence.
The Alert program is available in Canada only: in Quebec, Ontario, Saskatchewan, Manitoba, Prince Edward Island, Nova Scotia, Nunavut and the Northwest Territories.
The Roost word mark and logo are trademarks of Roost, Inc., and have been registered in the United States and in certain other jurisdictions.
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- The date you want your insurance to start
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General information
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- Floor you live on
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General information
- The date you want your insurance to start
- Type of mortgage lender
- Year of construction
- Number of units in the building
- Type of business in the building, if applicable
- Floor you live on
- Breed of any dogs
- Amount of insurance for your belongings
- Current insurance provider, if applicable
- Security system in your condo unit, if applicable
Insurance history
- Number of home insurance losses in the past 7 years
- Description of the losses (location, claim, type of loss, year)
If you qualify to buy your condo insurance online, you will also need the following information:
- Name and contact information for your mortgage lender
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