Simple new way to file your auto insurance claim online

In case of an accident, you can check your coverage, liability, deductible and even make an appointment with a body shop within minutes. And you never even have to pick up the phone!

At The Personal, we’re expanding our digital services. Here’s a new tool that lets you file an auto insurance claim entirely online within minutes.

Simple and innovative

Use the new online auto claim process to:

  • File a claim following a major or minor collision, hit-and-run, fire, theft, vandalism and more.
  • Check your coverage, liability and applicable deductible.
  • Make an appointment with one of our network’s body shops through The Personal online booking system.

Enjoy the same great service you get by phone with the added convenience of filing your claim anytime and anywhere. It takes mere minutes to complete so you can be on your way in no time. Fast, easy and convenient!

Filing a claim just got easier

You’ve just had an accident. Now what? Wondering if you should file a claim for the damage to your vehicle? You can now file claims online, using our secure claim tool. Just answer a few simple questions to find out if you’re covered and you can decide if you want to complete the process online.

If not, feel free to call us. Our claims specialists are here to help.

Two ways to file an online claim

On our secure site

File a claim

Using the The Personal app

Download the app and file a claim at the touch of a button on your smart phone.

Download on the App Store
Get it on Google Play

Damage on your property? You can also file your home insurance claim online.

Learn more

Visit the Claims Centre for details on filing a claim.


Other topics of interest:

Certain conditions, exclusions and limitations may apply. The terms and conditions of the coverages described are set out in the insurance policy, which always prevails.

App Store is a service mark of Apple Inc.

Google Play is a trademark of Google Inc.