• 1-888-476-8737

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Contact information

> Auto, property and recreational vehicle insurance

> Pet insurance

Insurance advice

1-888-476-8737

For a quote or advice on your auto or home insurance
(Monday to Friday, 8 a.m. to 8 p.m.; Saturday: 8 a.m. to 4 p.m.)

Claims – 24/7

1-888-785-5502

In case of a loss or an emergency, you can contact us anywhere in North America

To get the fax number for your claims advisor, please call us.

Outside North America: (Country code) + 800-589-5823-5

Payment

1-888-277-6481

For questions or to change your payment options
(Monday to Friday, 8 a.m. to 8 p.m. [ET]; Saturday, 8 a.m. to 4 p.m. [ET])

Customer Relations Centre

1-888-277-6481

Give us your feedback online, by phone
(Monday to Friday, 8 a.m. to 5 p.m.) or by mail.
The Personal Insurance Company
P.O. Box 7065, Station A
Mississauga ON  L5A 4K7

Pet insurance

Insurance advice
For a quote or advice on your pet insurance
(Monday to Thursday, 8 a.m. to 11 p.m. [CT]; Friday, 8 a.m. to 9 p.m. [CT]; Saturday, 9 a.m. to 8 p.m. [CT])
1-855-343-9385
Fax: 1-866-322-5246

Claims
To file a claim from Canada or the United States
(Monday to Thursday, 7 a.m. to 10 p.m. [CT]; Friday, 7 a.m. to 8 p.m. [CT]; Saturday, 8 a.m. to 7 p.m. [CT])
1-800-581-0580
Fax: 1-866-501-5580 (Pet insurance only)

Vetline fax: 1-866-501-5581
(Reserved for veterinarians to fax us medical records, supporting documents)

Payment
For questions or to change your payment options
(Monday to Thursday, 7 a.m. to 10 p.m. [CT]; Friday, 7 a.m. to 8 p.m. [CT]; Saturday, 8 a.m. to 7 p.m. [CT])
1-855-343-9385
The Personal Pet Insurance Program
300-600 Empress Street
Winnipeg MB  R3G 0R5

The Personal Travel Insurance Program

Insurance advice and claims
For a quote, questions or to file a claim
(Monday to Friday, 8 a.m. to 9 p.m. [ET]; Saturday, 8:30 a.m. to 4:30 p.m. [ET])
1-855-727-7872

Travel Assistance 24/7

Canada or United States


1-800-465-6390 (toll free)


Any other country514-875-9170 (collect)

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