• 1-888-476-8737

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Individual insurance contact information

> Auto, property and recreational vehicle insurance

> Pet insurance

> Business insurance

Insurance advice

1-888-476-8737

For a quote or advice on your auto or home insurance
(Mon – Fri: 8 a.m. – 8 p.m., Sat: 8 a.m. – 4 p.m.)

Claims – 24/7

1-866-776-8343

In case of a loss or an emergency, you can contact us anywhere in North America

Outside North America: (Country code) + 800-363-6344-4

Customer assistance

The Personal Legal Assistance
(Mon – Fri: 9 a.m. – 8 p.m., Sat: 9 a.m. – 5 p.m.)
1-888-875-7540

Identity Theft Assistance (24/7) 1-877-870-4973

The Personal TeleWarn (24/7) 1-866-907-7093

Payment

1-800-463-5530

For questions or to change your payment options
(Mon – Fri: 8 a.m. – 8 p.m. [EST], Sat: 8 a.m. – 4 p.m. [EST])

Service for hearing impaired

TDD line:

Insurance or payment Your telephone relay service

Claims (24/7) 1-800-567-3232

Customer Relations Centre

1-866-704-8980

Give us your feedback online, by phone
(Mon – Thu: 8 a.m. – 5:30 p.m., Fri: 8 a.m. – 5 p.m.) or by mail
The Personal Insurance Company
6300, Rive-Sud Boulevard
Lévis (Quebec) G6V 6P9

Pet insurance

Insurance advice
For a quote or advice on your pet insurance
(Mon – Thu: 8 a.m. – 11 p.m. [CST], Fri: 8 a.m. – 9 p.m. [CST], Sat: 9 a.m. – 8 p.m. [CST])
1-855-343-9385
Fax: 1-866-322-5246

Claims
To file a claim from Canada or the United States
(Mon – Thu: 7 a.m. – 10 p.m. [CST]; Fri: 7 a.m. – 8 p.m. [CST]; Sat: 8 a.m. – 7 p.m. [CST])
1-800-581-0580
Fax: 1-866-501-5580

Vetline fax: 1-866-501-5581
Reserved for veterinarians to fax us medical records, supporting documents

Payment
For questions or to change your payment options
(Mon – Thu: 7 a.m. – 10 p.m. [CST]; Fri: 7 a.m. – 8 p.m. [CST]; Sat: 8 a.m. – 7 p.m. [CST])
1-855-343-9385
The Personal Pet Insurance Program
300-600 Empress Street
Winnipeg MB R3G 0R5

Contact information – Business insurance

Insurance advice

1-800-363-3813

For a quote or advice on your commercial insurance
(Mon – Fri: 8 a.m. – 8 p.m., Sat: 8 a.m. – 4 p.m.)

Payment

1-877-276-5789

For questions or to change your payment options
(Mon – Fri: 8 a.m. – 8 p.m., Sat: 8 a.m. – 4 p.m.)

Business Assistance Services

1-877-875-4928

To obtain legal assistance and professional expertise assistance. 24 hours/day, 7 days a week

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