The Personal app
The Personal App: Designed with you in mind
We designed The Personal app to make it easy for you to manage your insurance and help you avoid damage by using innovative prevention tools.
Insurance
Want to see your coverage, deductible or premiums?
Access your home and auto insurance documents, check your premium balance and view your payment history.
Need to add a vehicle or a driver?
You can quickly make changes to your car insurance policy.
Submit claims 24/7
Submit a claim easily online or on the phone with one of our agents.
When filing an auto claim, speed up the process by using our Photo-based estimate feature to submit pictures of the damage.
Prevention
Help prevent damage
Rest assured thanks to Ajusto, Alert and Radar, which are all on the same dashboard now.
Ajusto® program
Drive safely and you could save on your insurance premiums after only 100 days and 1,000 km.
Alert program
Get real time notifications on your smartphone if water leakage or a risk of freezing is detected at your home.
Radar weather alertsTM
Get an alert when there’s a major system that could damage your property. And get tips for staying safe in different types of severe weather.
Notifications
Get notifications for alerts on water leakage or freezing risk, severe weather warnings and personalized prevention tips.
Rest assured, you’re well insured!
Download The Personal app to get that added protection and manage your insurance policy, anytime, anywhere!
Certain conditions, limitations and exclusions may apply.
1. PTOLEMUS is a consulting & market research firm entirely focused on augmented mobility and automation. In a mobile insurance global study of 200 insurance apps, The Personal’s mobile app finished 1st in the Mobile Insurance strategy category and 2nd in the Mobile Insurance app category for North America in 2018.
Ajusto is available in Quebec and Ontario only, and is underwritten by The Personal.
® Ajusto is a registered trademark of Desjardins General Insurance Inc., used under licence. For all applicable discount terms and conditions, please refer to the terms of use in effect when you signed up for the Ajusto Program.
TM Alert and Radar are trademarks of Desjardins General Insurance Group Inc., used under licence.
Apple and the Apple logo are registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play and Google Play logo are trademarks of Google LLC.
The Personal App
Context: This is a video demonstrating how clients of The Personal can use the mobile app.
Text on screen: The Personal app
With The Personal app, all the online services and programs you’ve signed up for are in one place: on your smartphone.
Text on screen: Online Services
Take advantage of our online services to view or modify your insurance policy, or file a claim.
Text on screen: Alert
Help prevent water damage to your house with the Alert program. Equipped with a free detector, it allows you to receive real-time notifications on your smartphone when water damage or a frozen pipe risk is detected.
Text on screen: Radar
You can also help prevent home and vehicle damage with Radar, which alerts you to severe weather activity in your area.
Text on screen: Ajusto®
The app also lets you keep tabs on your driving habits and rewards you for driving safely, with the Ajusto program.
Download The Personal app today.
Text on screen: Download button
Text on screen: The Personal App Logo
Text on screen: The Personal Home and Auto Group Insurer Logo
Text on screen: App Store and Google Play buttons
Text on screen: The Personal refers to The Personal Insurance Company. Certain conditions, limitations and exclusions apply. Auto insurance is not available in Manitoba, Saskatchewan and British Columbia due to government run plans. Ajusto is underwritten by The Personal.
®Ajusto is a registered trademark of Desjardins General Insurance Inc., used with permission by The Personal.
The discount does not apply to certain endorsements and additional coverages. Subject to the Terms and Conditions of the Ajusto Program in effect on the date of your enrollment. Ajusto is only available in Ontario and Quebec.
TMRadar is a trademark of Desjardins General Insurance Group Inc., used under licence.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.