Preventing hail damage

Ensure your family’s safety and prevent hail damage to your property and residence using these tips.


How to prepare

  1. Park your vehicle in the garage or under a carport, if possible.
  2. Cover your plants and flowers with Styrofoam cones.
  3. Store or cover your patio furniture, barbecue, etc.
  4. Once the hail starts to fall:
    Take shelter and stay indoors until the storm passes.
    Keep away from glass doors, windows and skylights, which may shatter.



Following the recent hailstorm in your region, we suggest a few tips to prevent any damage you may have sustained from becoming worse.

  • Inspect the outside of your residence
    Carry out any emergency repairs. For example, board up broken windows to avoid water infiltration. Contact a roofer if any repairs to the roof are needed.*
  • Secure the premises
    Pick up branches and other debris that could cause injury or damage.
  • Contact a tree pruner
    If you have a tree that is damaged or likely to fall and cause damage, call a professional.*
  • Take photos of the damage

Once the situation is under control, call a claims advisor to open your claim.

For more information, read the emergency preparedness tips from the government of Ontario and the Government of Canada's list of key steps to take during an emergency.

*Refer to your insurance policy to determine the scope of your coverage. Keep receipts for all expenses incurred in protecting or preserving your property.

These tips are provided for information only and are not all inclusive. They neither constitute nor replace the advice of an expert.

The information on this page is provided for informational purposes only. The terms and conditions of the coverages described are set out in the home insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.