Building damage: What to do?

Group business insurance: how to file a claim when your building has been damaged. Group business insurance: how to file a claim when your building has been damaged.

Your building was damaged as a result of a natural disaster or other event

Accident or loss?

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What to do in 5 steps

  1. Secure the premises to avoid further damage, within reason (for example, temporarily boarding up a window).
  2. Make a list of damaged items and the damages to your building.
  3. Take photos of the damage.
  4. Call us: one of our claims advisors will get the claim started and work with you to make sure emergency measures are taken.
  5. Contact us before authorizing any repairs.

Accident or loss?

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Call at 1-866-776-8343

Start a claim

The content on this page is provided for information purposes only. Full details regarding coverage and exclusions can be found in the insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.