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Important notice

We’re currently receiving a high number of phone and online requests. We’re working hard to serve our customers as quickly as possible. You can do some transactions right away, like storing a vehicle or filing a claim, in your Online Services account.

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null Introducing the new The Personal app

Anytime, anywhere access

The Personal mobile app was designed to simplify your insurance management while providing you with the unique tools and benefits.

Online services : It’s easy! Click. Check. Done.

Manage your home and auto insurance policies or file a claim anywhere, anytime. Using Online Services, you can:

  • Access, review or download your policy documents
  • Modify your policy
  • Add a driver
  • Add or replace a vehicle
  • Store a vehicle or change the date
  • Change your payment method
  • File an auto or home insurance claim

Discover Online Services

Log on to Online Services and you could win $2,000!

AlertTM program

Get alerts on your smartphone if water is detected at your home.

Discover Alert

Ajusto® program

Get rewarded for being a safe driver. You could save up to an additional 25% on your car insurance.*

Discover Ajusto

The Personal App: What could be easier?

Download the app today!

Introducing the new The Personal app

Now at the touch of a button, enjoy easy access to services and programs on the The Personal mobile app.

  • Certain conditions, limitations and exclusions may apply.
  • * Ajusto is underwritten by The Personal.
  • ® Ajusto is a registered trademark of Desjardins General Insurance Inc., used with permission by The Personal. The discount does not apply to certain endorsements and additional coverages. Subject to the terms and conditions of the Ajusto program in effect on the date of your enrollment. Visit our website at promo.thepersonal.com/mobile-app/ajusto-program.aspx for details.
  • The Ajusto program is only available in Ontario and Quebec.
  • TM Alert is a trademark of Desjardins General Insurance Group Inc., used under licence.