Collision: What to do?

Group business insurance: how to file a collision claim for your commercial vehicle.

Your commercial vehicle was involved in a car accident

Accident or loss?

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What to do in 4 steps

  • Stay at the scene of the accident. If possible, move your vehicle to a safe area on the side of the road to avoid blocking traffic.
  • Take down the contact information of the other driver and of any witnesses.
  • Don't be too quick to accept responsibility. Make sure you talk to a claims advisor first.
  • Fill out a Joint Report or a The Personal accident report (PDF) at the scene of the accident. This document provides the information you need to file your claim. A joint report doesn’t mean that you admit responsibility.

Call the police:

  • If someone is injured
  • If you are outside Quebec
  • In the event of a hit and run

Accident or loss?

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The content on this page is provided for information purposes only. Full details regarding coverage and exclusions can be found in the insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.