Fire damage

How to limit damage

Once the risk has been eliminated and depending on the extent of damage to your residence, you can follow these tips to prevent it from becoming worse.

If there is minor damage

  • Air out your residence
    Once the fire is out, open the doors and windows to air out the house, temperature permitting.
  • Make an inventory of your damaged property
    A form is available to help you keep track:
    (PDF) List of property
  • Take photos of the damage

 

If there is major damage

Contact a contractor* to board up the windows and secure the premises. A claims advisor can then provide all of the additional guidance you may need.

 

Once the situation is under control, call a claims advisor to open your claim.

Note: If your home is no longer habitable, keep receipts for all expenses you incur for food and lodging outside your home. Depending on the nature of the damage and your coverage, these expenses may be reimbursed. If you do some of the work yourself, keep a record of the jobs done and the hours worked.

*Refer to your insurance policy to determine the scope of your coverage. Keep receipts for all expenses incurred in protecting or preserving your property.

These tips are provided for information only and are not all inclusive. They neither constitute nor replace the advice of an expert.

  • The information on this page is provided for informational purposes only. The terms and conditions of the coverages described are set out in the home insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.